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Privacy Policy
The Platform provides and lists a variety of Products which the User can purchase as available on the platform. In order to purchase Products on the Platform, the user is required to have an Account and become a Registered User.
The User can place an order for purchase of Products on the Platform from the Account for which certain information may be required from the User. The User agree that the User shall provide all such information and data, in manner asked by Platform. In this respect, the Registered User confirms that the User shall accurately disclose the personal information and provide the required consent to use such personal health information by Platform for the purpose of sale of any Product to such User.
Pursuant to placing of such purchase order, My Eros might contact the User via telephone call or any other mode of communication in order to confirm thevalidation/verification of the prescription provided by the User in case of purchase of Products requiring prescription by an user and/ or in respect of any other required and necessary information for the sale and dispatch of such Product. In case, our qualified personnel have any queries or concerns about your prescriptions issued by Practitioner you hereby authorize our qualified personnel them to consult with an external network of doctors about the validity of the prescription.
It is hereby clarified that My Eros / Platform shall not be liable for any claim/ liability arising out of or in connection with the illegal/ unauthorized/ invalid prescription which has been uploaded by the User for purchasing the Products on the Platform.
Please note that you will be required to upload a scanned copy of the valid prescription on the Platform for the purchase of prescription Products. The order for the purchase of prescription Products would not be processed by us until we receive a copy of a valid prescription. Representative of Platform will verify the prescription forwarded by You and in case our representative observes any discrepancy in the prescription uploaded by You, we will cancel your order for the purchase of Products immediately. When the prescription Products are ordered, You are also required to make the original prescription available at the time of receipt of delivery of such Products. Further, You shall allow the delivery agent to stamp the original prescription at the time of delivery of Products, failing which the prescription Products will not be delivered.
The Registered User agrees and acknowledges that the property and title in the Products ordered and purchased through Platform shall be transferred upon the dispensation of the Products and raising of the invoice of sale by My Eros / Platform in this respect.
In respect of Purchase of Products from Platform, it be noted that (i) the User acknowledges that listing of the Products on the Platform for sale is merely an invitation to an offer for sale and not an offer for sale and placement of a purchase order on the Platform shall only constitute an offer by the User to enter into an agreement with the Platform subject to the provisions of these Terms; (ii) My Eros may accept or decline any order placed by the User; and (iii) the Platform reserves the right to discontinue from sale any Product without any prior notice to you or third party.
The Registered User hereby authorise Platform to ship the purchase order by post/ courier to the designated location as indicated in the purchase order.
It is clarified that it is imperative to seek professional advice from your physician before purchasing or consuming any medicine from Platform.
Third Party Advertisements
As part of the Services provided by Us; We facilitate and allow third party advertisers to place advertisements on the Platform in accordance with our advertisement policy.
We clearly distinguish between the editorial content and content that is created or provided by one of our Third Party Advertisers. The advertisements will be labelled as sponsored, or advertisement. This content will not be reviewed by Our in-house editorial staff and shall be subject to the Advertising Policy, these Terms and the Privacy Policy.
Please note that We do not verify any content or information provided by the Third Party Advertisers on the Platform and to the fullest extent permitted by applicable law, disclaim all liability arising out of Third Party Advertisers’ use upon the Platform, availing the Services, content posted by Third Party Advertisers, representations and warranties made by the Third Party Advertisers on the Platform or any loss arising out of the manner in which the Services have been availed by the Users.
The Platform may be linked to the website of third parties, affiliates and business partners. By clicking on the advertisements by Third Party Advertisers, the User may be redirected to a website or other electronic platform of any Third Party Advertisers or receive other messages, information or offers from such Third Party Advertisers. We have no control over, and not liable or responsible for content, accuracy, validity, reliability, quality of such websites or made available by/through the Platform.Inclusion of any link on the Platform does not imply that we endorse the linked website. The User is wholly liable for all communications and transactions with advertisers. The User acknowledges and agrees that the Platform is not liable or responsible for the content, products or services of such advertisers or the websites, links, information, messages, offers or privacy practices of such advertisers.
Users accept and acknowledge that we do not provide any representation or give any guarantee or warranty (whether express or implied, or whether arising by virtue of a statute or otherwise in law or from a course of dealing or usage or trade) in relation to the goods/ products and services made available on the Platform by Third Party Advertisers, including any guarantee or warranty that such goods/ products (i) are merchantable; (ii) fit for the purpose of which they are to be (or have been) purchased;(iii) have accurate description; and (iv) do not cause any infringement.
The User acknowledges and agrees that Platform is not responsible for the availability of Third Party Advertisers’ links, content, websites, products or services and will not be responsible or liable for any content, advertising, products or other materials contained therein or the business practices or privacy practices related thereto. The User warrants and agrees that the My Eros will not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such link, website, content, product and/or service.
The content on the Platform which includes all text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, design documents, and artwork is Our content and the Platform may contain links to/ content of third party websites that are not associated with us. We have no control over any third party user generated content as we are merely an intermediary for the purposes of those content. In the event, if any of the third party content infringes any intellectual property of any person, such third party shall be solely responsible for any loss caused and we shall not be liable.
Indemnity
In addition and not in derogation of the specific indemnities provided by you to Platform under these Terms and/or policies of Platform, you agree to indemnify, defend and hold harmless the My Eros and its affiliates, officers, directors, employees, consultants, representatives, shareholders, contractors, users and agents etc. against any and any and all losses, liabilities, claims, damages, demands, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) arising out of or in connection with any claim, suit, action, or other proceeding brought against My Eros / Platform or such party, to the extent such Losses are based on or arising out of or in connection with:
Any breach or non-performance of any of the Terms and/ or other terms and conditions of My Eros Platform with respect to use and access of the Platform, Consultation Service and/ or purchase of the Product; (b) truthfulness andcorrectof the information provided by the User at the time of Sign-up and/ or availing the Services including purchase of the Products and availing consultation Service from the Practitioner; (c) any claim which the Practitioner may have with respect to interaction, communication, dealing, consultation, advice and transaction between the Practitioner and the User; (d) any content posted by the User on the Platform and User’s use of the Services available on the Platform; (e) any third party due to, or arising out of, or in connection with, your use of the Platform and/ or availing of Services; (f) breach of any third party rights (including, but not limited to, claims in respect of defamation, invasion of privacy, or infringement of any other intellectual property right) by you.
